Monday, April 20, 2009

Business Drivers for today's IT

Based on various studies and surveys like, IBM, McKinsey, and various news items, we can conclude: CxOs are facing tremendous challenges. I am trying to analyze the situation in this posting. We should not confuse business drivers with goals, objectives, critical success factors and/or capabilities. Items such as these in the strategic direction are usually "driven" from the external Business Drivers or strength and weakness analysis of internal required capabilities. Normally, drivers are fairly broad statements of the business needs, which must be satisfied by an appropriate Enterprise Architecture. We see..

CEO Needs:
1. Revenue growth with cost containment
2. Responsiveness to business conditions
3. Agility to pursue new market opportunities
4. Tighter partner/customer collaboration/integration

CFO Wants:
1. Partnering with the enterprise to enhance growth insight – In keeping with Finance’s shift from a historical to a more predictive focus.
2. Optimizing decision support to enhance performance insight – These organizations integrates transparent, role-based metrics and exception reporting while fully cascading these metrics consistently throughout the enterprise.
3. Driving beyond compliance to enhance risk insight – These organizations expand risk management to enterprise wide views of risk and use performance dashboards and analytical tools that are focused on risk/reward planning for decision making.

To satisfy CEO and CFO’s demand CIO’s are challenged to:
1. Aligning IT and business goals to grow and contain costs
2. Building responsiveness and agility into organization through IT.
3. Helping IT enable people and teams to be more effective

In other words enterprise needs to create an IT organization that establishes an operating environment which must have all these above defined capabilities to satisfy CEO, CFO and CIO’s needs.

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