How to increase employee productivity and grow business is the biggest challenge to the CEO, CFO and CIOs in today’s globally integrated business environment. Complex global economy, diverse types of users and usage are making these tasks more challenging. If we look closely, we will see collaboration technologies optimize human side of the processes. It also shortens processes cycle time. Most important of all it makes the human resources more productive and help to control cost. There are four types of users namely knowledge workers, task workers, power users, and data entry. Knowledge workers and task workers get maximum benefit out of collaboration. Enterprises are deploying collaboration tools to Partners, Customers, Knowledge workers, and task workers. Collaborative tools shorten processing cycle as well as unblock processes. It removes error through group activities, it also increase participation to an activities at global level. Overall it generates better business outcome. It drives overall growth of an enterprise, creates a culture of innovation, and helps to control cost. An open platform for collaboration should be built using flexible and open programmability technology. A successful collaboration must develop efficient means of working, it should create a culture of innovation, and helps innovate through collective talent. Collaboration also leverage and preserve tacit knowledge, establish strong relationship with business partners and customers. It should be an accelerator to business growth and control cost. Collaboration solutions can be categorized in to three areas: Collaborative environment, Collaboration enabled business processes, and role based portals. Successful integration of team collaborations, portals, messaging, communications, and social networking are the key to the successful implementation of collaboration. If we consider each collaboration capability component as a service and use service oriented architecture approach and select right products and delivery models to a business that best suited for them then it will add real value and will be considered as successful implementation of a collaboration strategy for any firm. Product agnostic thinking is the key. There are many products and tools available in the market place. It requires right approach and right viability study.
Thursday, December 1, 2011
Successful colaboration strategy
How to increase employee productivity and grow business is the biggest challenge to the CEO, CFO and CIOs in today’s globally integrated business environment. Complex global economy, diverse types of users and usage are making these tasks more challenging. If we look closely, we will see collaboration technologies optimize human side of the processes. It also shortens processes cycle time. Most important of all it makes the human resources more productive and help to control cost. There are four types of users namely knowledge workers, task workers, power users, and data entry. Knowledge workers and task workers get maximum benefit out of collaboration. Enterprises are deploying collaboration tools to Partners, Customers, Knowledge workers, and task workers. Collaborative tools shorten processing cycle as well as unblock processes. It removes error through group activities, it also increase participation to an activities at global level. Overall it generates better business outcome. It drives overall growth of an enterprise, creates a culture of innovation, and helps to control cost. An open platform for collaboration should be built using flexible and open programmability technology. A successful collaboration must develop efficient means of working, it should create a culture of innovation, and helps innovate through collective talent. Collaboration also leverage and preserve tacit knowledge, establish strong relationship with business partners and customers. It should be an accelerator to business growth and control cost. Collaboration solutions can be categorized in to three areas: Collaborative environment, Collaboration enabled business processes, and role based portals. Successful integration of team collaborations, portals, messaging, communications, and social networking are the key to the successful implementation of collaboration. If we consider each collaboration capability component as a service and use service oriented architecture approach and select right products and delivery models to a business that best suited for them then it will add real value and will be considered as successful implementation of a collaboration strategy for any firm. Product agnostic thinking is the key. There are many products and tools available in the market place. It requires right approach and right viability study.
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